FAQ

What do I earn on SinParty as a model?
You keep 5c per token when streaming and keep 85% of all content sales. What do I earn on SinParty as a model?
Does it cost anything to sign up to SinParty?
No, Joining SinParty won't cost you a thing, but you see more if you tip! Does it cost anything to sign up to SinParty?
What are tokens?
Tokens serve as a form of online currency that you use across SinParty to make purchases on the site. What are tokens?
What is a Private show?
A Private show is a personal session between you and your creator of choice. Simply send a request to the creator by pressing the "Start Private" button, and upon their acceptance, the session begins at the token price per minute.
Note that other users may also spy on this session (if the creator has activated that feature) but they cannot communicate directly with the creator. What is a Private show?
What is an Exclusive Private show?
An Exclusive Private show(Cam2Cam) is a private session between you and your creator of choice where you can turn on your camera and microphone for a more intimate interaction.
No spying from other users is allowed in Exclusive Private shows. What is an Exclusive Private show?
What is Spy mode?
Spy mode enables you to discreetly view a Private Show between a creator and another user.
Users with a token balance can peek for free for the first 15 seconds. If you wish to continue spying beyond this, you must pay the per minute fee set by the creator.
Please note: When spying you can only observe and cannot engage with the creator at all. What is Spy mode?
Can I chat privately with a creator?
Yes! To chat privately with a creator you will need to subscribe to them first. The private chat tab can be found at the top of the live chat section. Here you can easily subscribe to the creator and instantly start sending private messages. Can I chat privately with a creator?
How can I report a problem involving a creator?
Navigate to your settings tab which can be found by clicking the 3 dots in the top right hand corner.
Here you will find the "report room" option which, once clicked, will open a pop up listing various issues.
If you can not find your related issue then you will have the option to explain your issue in more detail.
Once your report is submitted, our Support Team will investigate. How can I report a problem involving a creator?
If a creator mutes me, how can I get unmuted?
The decision to mute or unmute a user rests with the creator alone. Our Team cannot intervene or contact creators on behalf of users.
Please note: The mute state will automatically be disabled after 24 hours. If a creator mutes me, how can I get unmuted?
What payment options do I have to purchase tokens?
The following payment methods are available:
  • Credit/Debit/Prepaid Cards
  • Cryptocurrencies
What payment options do I have to purchase tokens?
What should I do when my transaction is declined?
Firstly, don't worry, your account hasn't been charged.
We would recommend trying again using another payment method as some banks may block online transactions for security reasons.
You may need to contact your bank for clarification if the problem persists. What should I do when my transaction is declined?
Why are my purchased tokens not reflecting in my account?
Please note that there may be a slight delay in delivery of the tokens (especially with cryptocurrency purchases.)
Please wait for a short while for the tokens to reflect in your account, and if the problem persists, please contact billing support. Why are my purchased tokens not reflecting in my account?
Why does my purchase dates not correspond to the dates on my bank statements?
Some banks may delay transactions until your payment has cleared, leading to discrepancies between the purchase and the charge dates Why does my purchase dates not correspond to the dates on my bank statements?
Is my personal information safe?
Users security and privacy is our number one priority. Our website and billing system are HTTPS secured, meeting international online security standards. Is my personal information safe?
I’m worried about what my bank will think. How does the payment reflect on my statement or bills?
On your bank or credit card statement, you’ll see your transactions as SP Billing. This ensures complete confidentiality of your purchases. I’m worried about what my bank will think. How does the payment reflect on my statement or bills?
How can I report a user harassing me or sending spam?
Avoid opening suspicious links and immediately report the user to our support team by using the report function which can be accessed by clicking on the 3-dot menu next to the specific message. How can I report a user harassing me or sending spam?
What kind of device should I use to watch a live show?
Our streams are accessible from various devices, including mobiles, tablets, laptops, and PCs. Simply enter our web address in your browser's URL section to get the party started. What kind of device should I use to watch a live show?
What should I do when I experience issues watching the live show?
Firstly, check your own device and internet connection for any possible problems.
If the problem persists you can report the issue by clicking on the gear icon, in the bottom right corner of the live stream, and selecting ‘Report video issue’.
A pop-up will appear with a list of potential issues to choose from. Once the report is submitted, our Support Team will do their best to resolve it soonest. What should I do when I experience issues watching the live show?
Can I watch Live shows on my mobile device?
Yes! Our site is optimized for a mobile experience. Can I watch Live shows on my mobile device?
Why are usernames different colours?
The color of a user is an indication of their activity on the platform.
This enables our creators to rank the users in their room and give attention/focus on users who have the propensity to spend.
  • Gold names have spent more than 5000 tokens
  • Purple names have spent between 1000 - 5000 tokens
  • Green names have spent less than 1000 tokens
  • Grey names have never spent tokens
Why are usernames different colours?

Vous ne trouvez pas ce que vous cherchez ?

Envoyez votre requête par e-mail à support@sinparty.com